Our Quality Policy is based on the following principles:

  • Achieving the highest levels of customer satisfaction, seeking to establish a lasting relationship with clients that ensures their loyalty and repeat custom.

  • Complying with the legislation and regulations relating to our facilities and services.


This will be achieved through continuous improvement of quality in our services. As such we commit to:

  • Comply with the requirements specified by our customers and, especially, with the legislation and standards in force affecting our product, our activities and our facilities.
  • Detect and correct our mistakes, preventing their appearance, to achieve a level of excellence in our work.
  • Notify as regards the problems we detect, suggesting and applying improvements.
  • Apply assessment mechanisms which guide subsequent corrections and innovations.
  • Improve the professional level of our personnel through continuous, constant training, enabling attainment of personnel satisfaction and their professional development.
  • Ensure the profitability and control of our projects, as well as the optimal use of the resources needed to guarantee our competitiveness and the growth of our company.
  • Implement technical and human resources to improve the technical conditions of our work places.
  • To make all HISPATEC LDA. personnel responsible for the quality of our product.